Celebrated leader in people management and finance. Her unmatched seamless talent in execution and issue resolution leaves lasting impact with customers and subordinates alike.

With journalism under her career belt and an acclaimed beauty pageant, Paula heads our marketing team! Her flair for creativeness is as popular as her infectious enthusiasm and boundless energy.

Proven leader with knowledge of diverse ethos and sensitivity to multiculturalism enables our concierge services render a lifetime experience. Extremely organized and excellent multi-tasker.

Over 12 years of experience of unique skill-set ranging from sales, marketing, customer service. Broad spectrum of talent accrued from both the US and Costa Rican Tourism/Hospitality industries.

Transitioned from hotel management to sales, the level of professionalism and courtesy paired with her ability to drive results is truly a winning combination; no customer can deny!

Cross-sectional skill set spanning from Sales to Customer Experience, accredited with a Bachelor’s in business administration. Deep-seated familiarity in Costa Rican tourism industry.

By profession, she is a Psychologist. Nonetheless, her extensive exposure and experience in the tourism world also makes Sofia the perfect yet rare talent to be our Property Manager. She is proactive and committed - qualities that embrace success.

An extraordinary passion for connecting with people and a diehard commitment to service excellence is what distinguishes Tracy. She’s one of the most gentle person you will come across.

Meet our Concierge Manager. Her academia and experience in the tourism industry and successfully managing teams has molded and carved her into a leader. Kattia leads and enables the team with empathy and skills alike!