Meet our Concierge Manager. Her academia and experience in the tourism industry and successfully managing teams has molded and carved her into a leader. Kattia leads and enables the team with empathy and skills alike!
Over 12 years of experience of unique skill-set ranging from sales, marketing, customer service. Broad spectrum of talent accrued from both the US and Costa Rican Tourism/Hospitality industries.
One of our sales leads with more than 20 years of work experience in tourism. He has worked in the USA and Colombia for the tourism and Real Estate industry. He Loves the beach and considers himself a team player.
Proven leader with knowledge of diverse ethos and sensitivity to multiculturalism enables our concierge services render a lifetime experience. Extremely organized and excellent multi-tasker.
Transitioned from hotel management to sales, the level of professionalism and courtesy paired with her ability to drive results is truly a winning combination; no customer can deny!
An extraordinary passion for connecting with people and a diehard commitment to service excellence is what distinguishes Tracy. She’s one of the most gentle person you will come across.